Security & complianceUsalama & uzingatiaji

Built to protect data and money.Imejengwa kulinda data na fedha.

Dalipay follows a security-first, compliance-led approach — from encryption and access controls to KYC/AML onboarding and PCI DSS-compliant partners.Dalipay hufuata mkabala unaotanguliza usalama na uzingatiaji — kuanzia usimbaji na udhibiti wa ufikiaji hadi usajili wa KYC/AML na washirika wanaozingatia PCI DSS.

Key controlsUdhibiti muhimu

Confidentiality, integrity, availability.Usiri, uadilifu, upatikanaji.

EncryptionUsimbaji

Data is encrypted in transit and at rest.Data husimbwa wakati wa usafirishaji na wakati wa kuhifadhiwa.

No card storageHakuna kuhifadhi kadi

Tokenization means Dalipay does not store full card data.Tokenization inamaanisha Dalipay haihifadhi data kamili ya kadi.

Access controlUdhibiti wa ufikiaji

Role-based access and least privilege, with strong authentication.Ufikiaji wa kulingana na wajibu na haki ndogo, na uthibitisho imara.

Logging & monitoringKumbukumbu & ufuatiliaji

Audit trails, logging, and continuous monitoring across systems.Nyayo za ukaguzi, kumbukumbu, na ufuatiliaji endelevu wa mifumo.

PCI DSS partnersWashirika wa PCI DSS

Card handling relies on PCI DSS-compliant aggregator partners.Ushughulikiaji wa kadi hutegemea washirika wanaozingatia PCI DSS.

Vulnerability managementUsimamizi wa udhaifu

Systems are patched and reviewed; issues remediated by risk.Mifumo hurekebishwa na kukaguliwa; matatizo hutatuliwa kwa hatari.

KYC & AMLKYC & AML

Compliance-led onboarding.Usajili unaoongozwa na uzingatiaji.

Every merchant is identified and verified before activation, with risk-based due diligence and ongoing monitoring — protecting merchants, their customers, and the wider ecosystem.Kila mfanyabiashara hutambuliwa na kuthibitishwa kabla ya kuwashwa, kwa uangalizi unaozingatia hatari na ufuatiliaji endelevu — kulinda wafanyabiashara, wateja wao, na mfumo mzima.

Risk-based due diligenceUangalizi unaozingatia hatari

Risk levelKiwango cha hatariDue diligenceUangalizi
LowChiniStandard CDDCDD ya kawaida
MediumWastaniEnhanced checks & closer monitoringUkaguzi ulioimarishwa & ufuatiliaji wa karibu
HighJuuEDD & senior approvalEDD & idhini ya juu
AvailabilityUpatikanaji

Service levelsViwango vya huduma

Monthly uptime targetLengo la upatikanaji kwa mwezi99.5%
MonitoringUfuatiliaji24/7 automatedKiotomatiki 24/7
Planned maintenanceMatengenezo yaliyopangwaNotified in advanceHujulishwa mapema
ResilienceUstahimilivu

Incident readinessUtayari wa matukio

Security incidents are handled under an Incident Response Plan covering containment, investigation, and notification, backed by disaster recovery and business continuity planning.Matukio ya usalama hushughulikiwa chini ya Mpango wa Kukabiliana na Matukio unaohusu kudhibiti, kuchunguza, na kutoa taarifa, ukiungwa mkono na mipango ya kurejesha maafa na mwendelezo wa biashara.

Full policies — Information Security, Data Protection, AML/CTF, KYC, and more — are available to merchants and partners on request. See the Sera kamili — Usalama wa Taarifa, Ulinzi wa Data, AML/CTF, KYC, na zaidi — zinapatikana kwa wafanyabiashara na washirika kwa ombi. Tazama Legal & policiesSheria & sera page.ukurasa.